How long will it take to get my order?
Par Golf ships all one color imprint orders 5 working days from receipt of your order,
approved artwork and payment.
During peak
season (April - June), production time is 7 working days.
In many cases, your order will ship sooner.
*** Orders placed
after 1 PM CST will be counted for the next business day. ***
Factory order logo golf balls can be
an exception.
To check golf ball factory production times, click
here.
Click to view Christmas shipping deadlines
Multi color imprints and very large orders sometimes require a little more time.
Click
here for standard & rush production times.
Circumstances which require
additional / corrected information may delay shipping of your order.
You will be contacted if additional information or
documentation is required.
Such circumstances include:
- Delays in Credit Card Authorization
(Declined credit cards etc.)
- Delays in artwork approval (if a
fax proof was requested)
- Back order of an item (ie. a specific
color)
- Shipping delays (weather, strikes etc.)
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page)
Can I see how my logo will look before proceeding with my
order?
Yes. If you request it, Par Golf will provide you with a preproduction proof by FAX,
showing you how your logo will appear on your item. There is no charge if you have placed
an order, and a $20 charge for an order that has not been placed. This charge will be
credited back to your credit card when you place the order. (Top
of page)
What if I don't get my order on time -- or I need to
cancel or return my order?
Par Golf's liability ceases for delivery and to meet specific in hand dates after
acceptance of goods by the transportation company.
Once we have received an order, it is
considered firm as production begins almost immediately. However, it
may be possible to cancel an order depending on where it stands in the
production process, but this must be authorized by Par Golf.
No
goods may be returned for credit without prior authorization from Par Golf.
There
will be a 4% Cancellation Charge for cancelled orders. (If placed on a
credit card).
Credits can only be issued for merchandise that is returned.
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page)
Can I
Send my own Golf Balls for you to Print?
Yes. We Provide Printing Services for Golf Balls you send to
us. We'll unpack them
from the sleeves & boxes, print the balls, pack them up, and ship them to
you.
Click Here to view the
prices & specifics of this service. (Top
of page)
Reproduction Proofs
You can see how your logo will look by getting a preproduction proof via FAX. It will show
the exact layout and size of your logo. There is no charge for this service for existing
orders, and a $20 charge for an order that has not been placed.
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of page)
I Made a Mistake &
Need a Replacement
We understand that
everyone makes mistakes (including us!), especially on spelling and
dates.
Take special care when reviewing your order. Check your spelling, dates
and names carefully.
In the event that you made an error and need a replacement, we offer it
to you at a 25% discount (except
golf balls). Simply enter REPLACEMENT (all Capital letters) in the Customer
Code discount box on the
online order form. You must list the order #
you're replacing under "Special Instructions" to get discount.
Of course, if we made the
error, we will send a replacement order at no charge to you.
Standard
Imprint Colors
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The colors below are not recommended for
imprinting on tees, except as part of a multicolor logo.
By request only, a 20.00 charge will apply.
How do I get my logo to you?
- By Mail - If time is critical, and you have a definite in-hand date, we recommend
sending your logo + check via Next Day Letter. If sending a disk, it must be PC
compatible. Also send paper copy as well.
-
By email attachment.
More info on sending artwork.
Verification Code, or V-Codes for Credit Cards:
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What is the Card
Identification Number?
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The Card Identification Number is the group of numbers
immediately following your credit card number.
These numbers are used by your credit card company to help prevent
fraud.
Because the Card ID number is not printed on your receipts, it helps
ensure that someone is not using your credit card information
fraudulently.
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On Visa, MasterCard, &
Discover,
It's a 3 Digit # on the back of the card. |
On American Express,
It's a 4 Digit # on the Front of the Card. |
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Shipping |
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Link to UPS |
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U.P.S. Ground Shipping is standard. All orders ship in 5 working days from receipt
of the order, artwork, & payment. On ground shipping, delivery time is not guaranteed. They sometimes take a day longer than scheduled. If you have a tight deadline, it may be
wise to go with Next Day,
Second Day, or Third Day
Select Shipping.
Shipping map:
To check your location's UPS ground shipping time from our
location,
click here
We
need a physical address, since UPS does not ship to PO boxes. (Top
of page)
Par Golf can also split ship orders or drop ship to a location other than the one placing
the order.
There is no additional charge for these services. Illinois state tax will be
added to orders picked up
or shipped within the state of Illinois. (Top of page)
| Orders which require additional credit
card authorization procedures
may have |
| a delay in shipping. You
will be contacted if additional
information or |
| documentation is
required. |
Our liability ceases for delivery and to meet specific in hand dates after
acceptance of
goods by the transportation company. (Top of page)
Canada
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UPS ground shipping is most often used. U.S. Postal Service Shipping
is also used. Shipping time 4-6 working days, depending on your area of Canada.
You are responsible for all duties & customs charges at the border.
Orders on this website do not include shipping to Canada.
Shipping to Canada will be an additional charge.
To check your
location's shipping time from our location,
click here for
Shipping
Map.
Please specify if you want UPS Ground or U.S. Postal Service Shipping.
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International
Shipping
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We only
ship international using your FEDEX UPS or DHL Account #. There
will be a $25 fee for this service. Please include all shipping info including postal
and country codes,
as well as the phone # of the shipping destination.
If a mail service is
selected for the shipping method, Par Golf Supply, Inc. is not
liable for any orders that are lost, stolen or damaged.
USPS does not offer a tracking system, so therefore we cannot guarantee
a safe or timely arrival.
You are responsible for all duties & customs charges at the border.
Par Golf Supply does not supply any
certificates of origin
a.k.a. NAFTA certificates.
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of page) |
Tax
Sales tax (8.75%) is only charged to orders being shipped within the state of Illinois.
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*The use of
corporate logos / names on this web site does not imply endorsement of Par Golf Supply,
Inc. & pargolf.com
Order Status
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